Referrals Terms and Conditions
Effective date: 15 August 2025
These Referral Terms & Conditions (the “Terms”) set out the terms on which CCB CONSULTING LTD (the “CCB Consulting”, “we”, “us” or “our”) will accept referrals from third parties (each a “Referral Partner”) and the payment of referral commissions.
1. Company Information
Company name: CCB CONSULTING LTD
Registered in: England & Wales
Company No. 16653770
Registered office / trading address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Website: www.ccbconsulting.co.uk
Primary privacy contact: legal@ccbconsulting.co.uk
Support email for referrals: admin@ccbconsulting.co.uk
ICO registration number: [Insert ICO registration / fee reference if applicable]
2. Application and Overview
2.1. These Terms apply to any referral submitted to CCB Consulting via CCB Consulting’s official referral form or designated referral channel. By submitting a referral, the Referral Partner agrees to be bound by these Terms.
2.2. CCB Consulting operates a referral programme under which eligible Referral Partners may receive a commission equal to a percentage of the Gross Revenue (as defined below) resulting from a referred engagement. The commission rate shall be agreed in writing and openly between the parties prior to the commencement of the engagement, and shall be no less than 5% and no greater than 15% of Gross Revenue.
3. Definitions
In these Terms, the following words have the following meanings unless the context otherwise requires:
CCB Consulting means CCB Consulting Ltd.
Referral Partner means the individual or entity submitting a Referral pursuant to these Terms.
Referral means the submission to CCB Consulting of the contact details and relevant information for a potential client in the form required by CCB Consulting.
Qualified Referral means a Referral that (a) is not an existing or former client of CCB Consulting, (b) has not been referred to CCB Consulting by any other party within the previous six (6) months, and (c) was submitted in accordance with clause 5 (Referral Process).
Successful Conversion means (i) execution of a written engagement agreement between CCB Consulting and a Qualified Referral and (ii) CCB Consulting’s receipt of all amounts due that constitute the Gross Revenue for that engagement.
Gross Revenue means all fees and charges invoiced and actually received by CCB Consulting from the client under the relevant engagement agreement for the scope of work that was the subject of the Referral, excluding only direct third‑party pass‑through disbursements actually paid to third parties on behalf of the client. Gross Revenue includes retainers, implementation fees, and one‑off project fees that form part of the referred engagement.
Commission or Referral Fee means the percentage of Gross Revenue agreed pursuant to clause 6.
4. Nature of the Relationship
4.1. The relationship between CCB Consulting and the Referral Partner is that of independent contractors. Nothing in these Terms creates an employment relationship, partnership, joint venture, agency, or fiduciary relationship between the parties. The Referral Partner has no authority to bind CCB Consulting.
5. Referral Process and Tracking
5.1. Referrals must be submitted using CCB Consulting’s official referral form or other designated referral channel. The Referral Partner must provide the information requested on the form and confirm they have permission to share the referred contact’s details.
5.2. CCB Consulting will acknowledge receipt of each Referral within five (5) business days.
5.3. CCB Consulting shall use reasonable efforts to contact the referred party and will notify the Referral Partner whether the Referral constitutes a Qualified Referral within thirty (30) days of CCB Consulting’s first substantive contact with the referred party.
5.4. Mutual sign‑off: where requested by either party, CCB Consulting and the Referral Partner shall complete a mutual sign‑off or confirmation to document and confirm the Referral Partner’s eligibility to the Referral prior to the commencement of commercial discussions with the referred party.
5.5. Evidence of introduction: CCB Consulting may require reasonable evidence of introduction (for example, a forwarded email or message thread). Mutual sign‑off in accordance with clause 5.4 shall be sufficient proof of introduction for the purposes of these Terms.
6. Eligibility and Exclusions
6.1. To qualify for payment of a Commission, a Referral must constitute a Qualified Referral as defined in clause 3.
6.2. The following shall not qualify as Qualified Referrals: (a) referrers who make a Referral for their own business where the referrer is a decision maker for the referred entity (self‑referrals); and (b) Referrals of existing or former clients of CCB Consulting.
6.3. CCB Consulting reserves the right, in its sole discretion, to reject any Referral that it reasonably believes results from fraudulent, unethical, unlawful, or spam‑based practices.
7. Commission: Calculation and Agreement
7.1. If a Qualified Referral results in a Successful Conversion and the engagement is completed, CCB Consulting shall pay the Referral Partner a Commission equal to the percentage of Gross Revenue agreed in writing between the parties prior to the commencement of the engagement (the “Agreed Percentage”). The Agreed Percentage shall be within the range of 5% to 15% of Gross Revenue.
7.2. Payment structure: unless otherwise agreed in writing, the Commission shall be payable once and only after the engagement has been completed and CCB Consulting has received payment in full for the engagement. For clarity, where the engagement comprises multiple invoices, the engagement will be treated as completed for the purpose of Commission payment only when CCB Consulting has received all amounts due that constitute the Gross Revenue for that engagement.
7.3. No minimum: there is no minimum Gross Revenue threshold for Commission eligibility under these Terms.
8. Payment Timing, Currency, and Taxes
8.1. Payment timing: CCB Consulting shall pay the Referral Partner within thirty (30) calendar days of CCB Consulting’s receipt of cleared funds constituting full payment for the engagement.
8.2. Currency and method: payments shall ordinarily be made in British Pounds Sterling (GBP). CCB Consulting may, in exceptional circumstances, agree to pay in another currency; any currency conversion costs or bank charges incurred shall be for the account of the Referral Partner unless the parties agree otherwise.
8.3. Bank details and tax documentation: the Referral Partner must provide accurate payment details and any tax information reasonably requested by CCB Consulting prior to the first payment. The Referral Partner is solely responsible for all taxes, duties, social security contributions, or similar charges arising from any Commission payments.
9. Clawback and Adjustments
9.1. If, within twelve (12) months of payment of the Commission, CCB Consulting issues a refund, credit, or otherwise reduces fees received from the client in respect of the engagement, or reasonably determines that any such monies were not collectible, CCB Consulting may (at its option): (a) withhold future Commissions payable to the Referral Partner until the shortfall is resolved; (b) deduct the amount of any overpayment from future payments due to the Referral Partner; or (c) request repayment of the overpaid amount from the Referral Partner.
9.2. CCB Consulting will provide reasonable supporting evidence in respect of any clawback or adjustment.
10. Confidentiality
10.1. Each party shall keep confidential all Confidential Information of the other party and shall not disclose such information to any third party except to the extent necessary to perform obligations under these Terms or as required by law. “Confidential Information” means non‑public information disclosed by one party to the other that is marked confidential or that should reasonably be considered confidential in nature.
10.2. This confidentiality obligation shall survive termination of these Terms for a period of three (3) years, except where a longer period is required by applicable law in respect of personal data.
11. Data Protection
11.1. The Referral Partner represents and warrants that it has a lawful basis to share the personal data of referred contacts with CCB Consulting and that it has informed such contacts that their details may be passed to CCB Consulting.
11.2. CCB Consulting will process personal data in accordance with its Privacy Policy and applicable data protection laws, including the UK GDPR where applicable.
12. Indemnity and Limitation of Liability
12.1. Indemnity: the Referral Partner shall indemnify and hold harmless CCB Consulting and its officers, directors, employees, and agents from and against any claims, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from (a) the Referral Partner’s breach of these Terms, (b) the Referral Partner’s negligent or wilful acts or omissions, or (c) any misrepresentations made by the Referral Partner to CCB Consulting or the referred party.
12.2. Limitation of liability: except to the extent caused by fraud or wilful misconduct, the aggregate liability of each party arising out of or in connection with these Terms shall be limited to the total Commission actually paid to the Referral Partner in the twelve (12) months immediately preceding the event giving rise to the claim.
12.3. Anti-corruption & sanctions: Each party represents, warrants, and undertakes that it will comply with all applicable anti-bribery, anti-corruption, export control, and sanctions laws (including the UK Bribery Act 2010). Each party confirms that neither it nor, to the best of its knowledge, any person or entity it controls is a Sanctioned Person. The Referral Partner shall promptly notify CCB Consulting if any representation in this clause becomes incorrect.
13. Term and Termination
13.1. These Terms commence on the date of the Referral Partner’s first Referral submission and shall continue unless terminated by either party giving thirty (30) days’ prior written notice to the other party.
13.2. Termination shall not affect CCB Consulting’s obligation to pay any Commission earned in respect of Successful Conversions occurring prior to the effective date of termination, subject to clause 9 (Clawback).
14. Audit and Recordkeeping
14.1. CCB Consulting will maintain records relevant to Commission calculations for a period of at least three (3) years. The Referral Partner may, upon reasonable prior written notice and during normal business hours, inspect records or obtain an independent audit solely to verify the correctness of Commission payments. Any such audit shall be at the Referral Partner’s expense unless a material underpayment is discovered.
15. Dispute Resolution
15.1. The parties shall attempt in good faith to resolve any dispute arising out of or in connection with these Terms by escalation to senior representatives.
15.2. If the dispute cannot be resolved within thirty (30) days of escalation, either party may commence proceedings in the courts of England and Wales pursuant to clause 16.
16. Governing Law and Jurisdiction
16.1. These Terms and any dispute or claim arising out of or in connection with them are governed by and shall be construed in accordance with the laws of England and Wales.
16.2. Each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales.
17. Miscellaneous
17.1. Entire agreement: these Terms constitute the entire agreement between the parties regarding referrals and supersede any prior agreements, representations, or understandings.
17.2. Variation: no variation of these Terms shall be effective unless made in writing and signed by an authorised representative of each party.
17.3. Severability: if any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The parties shall negotiate in good faith to replace any invalid or unenforceable provision with a valid provision that comes as close as possible to the original economic intent.
17.4. Force majeure: neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, strikes, war, terrorism, governmental actions, or failures of third-party telecommunications or payment providers. The affected party shall notify the other party promptly and use reasonable endeavours to mitigate the effects of the force majeure event.
17.5. Publicity: the Referral Partner shall not use CCB Consulting’s name, logo, or trademarks for promotional or marketing purposes without CCB Consulting’s prior written consent. CCB Consulting may, unless instructed otherwise in writing by the Referral Partner at the time of referral, publicly acknowledge the Referral Partner as a referring party in case studies or marketing materials where appropriate and where doing so would not disclose Confidential Information.
17.6. Non-exclusivity: these Terms do not grant the Referral Partner any exclusive rights to refer potential clients to CCB Consulting. CCB Consulting is free to engage with other referral sources and pursue leads directly.
17.7. Relationship of parties: nothing in these Terms creates any right for any third party to enforce any term of these Terms under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Only the parties to this Agreement shall have rights under it.