Outsourcing
IT Outsourcing
We help UK SME's design, source, and run high-performing nearshore delivery in Romania so you can scale capability, protect quality, and reduce risk without losing control. From feasibility and business case modelling through vendor selection, contracting, and transition, we act as your vendor-neutral partner on the client side of the table. Clients typically achieve 30–70% cost reduction versus UK delivery, supported by EU-aligned compliance, strong English capability, and real-time collaboration.
Customer Operations Outsourcing
We help UK organisations improve customer service measurably by nearshoring customer operations, helpdesk and back-office work, to Romania. With 1,000+ outsourcing firms and 130,000+ employees, we build the business case, run the RFP, negotiate contracts, and manage implementation and governance. Overall, enterprises report 15%+ average cost savings with BPO, often alongside quality improvements versus running operations in-house.
Human Resources Outsourcing
We help UK SMEs nearshore HR operations to Romania with a structured, vendor-neutral approach that reduces cost while protecting compliance and employee experience. We start by mapping your current HR work, defining what’s suitable for nearshoring, and building an evidence-led business case (Romania is often benchmarked at ~€12.5/hour vs ~€30+/hour in Western Europe, with selected processes commonly targeting ~40–70% lower run-costs). We then guide supplier selection and implementation, and set up simple governance so delivery stays controlled and improves over time.