Management and leadership

CCB Consulting partners with UK SMEs to elevate management effectiveness, enabling more reliable execution, accelerated decision-making, and transparent accountability. Our clients benefit from a comprehensive assessment incorporating 360-degree feedback and psychometric analysis, a strategically sequenced development roadmap, and actionable resources that bring structure to everyday leadership practices. We then establish a robust leadership operating rhythm featuring key performance indicators, clearly defined authority frameworks, and systematic performance evaluations, integrating these practices into your talent management systems to ensure lasting results.

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To explore how our consulting services can support your objectives, please submit a request for proposal. Our team will review your requirements and respond with a tailored solution designed to meet your goals.

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As SMEs grow, informal management practices often become a constraint. Managers are frequently promoted based on performance rather than equipped with the skills and routines required to lead consistently, which can result in unclear accountability, variable execution, and higher avoidable turnover.

Our programme combines evidence-based assessment, practical training, executive coaching, and culture embedding to strengthen leadership capability across founders, senior teams, and first-time managers. The focus is measurable improvement through clearer priorities, stronger decision-making, and disciplined execution.

Leadership and management diagnostic

We start with a clear picture of what is working, what is holding performance back, and where leadership changes will create the biggest business impact. Our diagnostic typically blends 360-degree feedback and psychometric tools with interviews and a review of how your management routines run in practice, including team interactions, leadership approaches, and organisational culture. This gives a balanced view of individual capability and the system around it.

Deliverables: A leadership capability heatmap (strengths, risks, and development priorities). A management maturity snapshot (what to keep, what to fix, and what to install).

Executive leadership development program (founder, C-suite, senior leaders)

We provide an intensive program for C-suite executives and senior leaders to address complex business issues. This helps build executive presence, strategic thinking, and influence to lead change effectively in dynamic environments.

Using real-world examples and one-on-one coaching, we focus on competencies like guiding transformations, forming high-performing teams, and making impactful decisions that support long-term success. Sessions are adapted to your leadership situation and goals.

Our program emphasizes results through proven coaching techniques and skill-building, enabling lasting changes that improve organizational outcomes. Participants gain flexible leadership skills, promote cultures of ongoing improvement, and develop the mindset for business growth and competitiveness.

Manager fundamentals training (first-time and mid-level managers)

This phase builds consistent day-to-day management capability by standardising the core routines that drive execution and team performance. The programme is practical and application-led, using structured workshops and facilitated exercises based on real scenarios from your business so managers can apply changes immediately.

Core focus areas typically include strategic leadership foundations, emotional intelligence, communication, performance conversations, delegation, conflict management, and leading change.

Team leadership coaching (senior team and functional leadership teams)

We strengthen how leadership teams work together so decision-making is faster, execution is more consistent, and cross-functional delivery improves. This phase focuses on alignment: agreeing the few priorities that matter most, clarifying ownership, and establishing ways of working that reduce friction and prevent work from stalling between functions.

We typically address how the team sets direction, runs meetings, makes and records decisions, resolves disagreements constructively, and follows through on commitments. The outcome is a leadership team that operates with greater clarity and discipline, particularly where priorities, accountability, and working practices have become unclear as the business has grown.

Culture, change, and sustainment

We support the development of your organisational culture so it aligns with business aims and enables consistent execution. Leadership improvements are sustained when the desired behaviours are reinforced by how the organisation runs, including performance expectations, day-to-day routines, and leadership role-modelling. We equip leaders with practical tools to demonstrate and reinforce the required behaviours, while embedding cultural shifts into structures and practices.

To maintain momentum, we provide continued development and structured sustainment. This includes guidance on managing transitions, leadership reviews to keep execution on track, and measurement that confirms progress and supports ROI-focused decisions.

Deliverables: Revised performance management and feedback systems that strengthen leadership expectations. An implementation and sustainability strategy (including key parties, messaging, development programs, mentoring, and defined responsibilities). A leadership dashboard and evaluation schedule (monthly leadership assessments, quarterly priority adjustments). Dedicated coaching sessions and focused assistance for leaders. Regular check-ins and ongoing tracking (consistent application monitoring, chosen engagement indicators, outcome metrics).

What is the typical engagement length and format?

Most engagements start with a 2 to 3 week diagnostic, followed by a 12-week core programme combining workshops and coaching. For larger change or culture-led programmes, we can extend into a 3 to 6 month embed and sustainment phase, delivered in-person, virtual, or hybrid.

What deliverables will we receive?

The outputs usually consist of a comprehensive evaluation of leadership capabilities and shortcomings, an analysis of existing management practices, and a ranked action plan for enhancements. Additionally, you'll get hands-on management resources (guides and frameworks), along with a straightforward operational rhythm featuring key metrics, routine performance assessments, defined accountability structures, and an implementation strategy to ensure lasting impact.

How do you measure progress and ROI?

We measure progress from the start using simple, practical metrics. This includes feedback scores, adoption of new management practices, team engagement levels, and performance indicators, tracked through a leadership scorecard and regular reviews.

With what companies do you work?

We work with progressive businesses of all sizes, with a particular focus on UK SMEs generating under £50m in revenue, who are prepared to innovate, scale, and tackle demanding business obstacles.

Will this be tailored to our business and sector?

Absolutely. The assessment and program structure are tailored to your specific operational environment, management obstacles, and strategic objectives. The learning experience incorporates actual situations from your company, while the workflow rhythm and resources are customized to align with your team's working methods.