Functional strategy
CCB Consulting’s functional strategy offering supports UK SMEs in translating corporate vision into departmental strategies that produce tangible results. We identify the critical decisions that drive impact, sequence key initiatives strategically, and then establish the operational framework, accountability structures, performance metrics, and oversight mechanisms to maintain execution momentum.
10 to 15%
Operating cost reduction
20%+
Turnover uplift within 12 months
8 to 12 weeks
To set the functional roadmap and execution cadence
Request for Proposal
To explore how our consulting services can support your objectives, please submit a request for proposal. Our team will review your requirements and respond with a tailored solution designed to meet your goals.
Diagnostics and assessment
We start with a structured diagnostic of how the organisation executes today and why performance looks the way it does. This includes stakeholder interviews, process walkthroughs, data quality checks, KPI baselining, and root cause analysis to isolate the few constraints that are limiting growth.
You receive a clear view of where value is being created or lost, what must change first, and which risks require control. We quantify opportunities, agree the baseline, and identify practical quick wins that create early momentum while the roadmap is built.
Roadmap development
We co-create a functional strategy that fits your business goals and your operating reality. We define strategic priorities, translate them into initiatives, and set the measures that prove progress. This includes a KPI structure, ownership, and a plan that links day-to-day execution to company-level outcomes.
The output is a prioritised roadmap with milestones, dependencies, resourcing, and governance. It typically includes quick wins (0 to 90 days), medium-term initiatives (3 to 12 months), and longer-term capabilities to build. Each priority has a clear rationale, an accountable owner, and an implementation plan that your team can run.
Process optimization and redesign
Using diagnostic insights, we redesign key workflows and decision paths to remove friction and make performance repeatable. This includes end-to-end process mapping, handover simplification, standard work, control points, and an automation backlog where technology can remove manual effort.
Typical outcomes include shorter cycle times, fewer errors, reduced rework, clearer service levels, and lower operating cost. The emphasis is practical change that improves delivery quality and capacity without adding complexity.
Operating model and governance
As SMEs scale, execution often depends on a small number of people, informal decision-making, and inconsistent prioritisation. We put in place the structures that make delivery reliable and reduce dependency on individuals.
This includes clarifying accountability, roles, and decision rights, tightening cross-functional coordination, and setting the governance that keeps priorities stable. We define the operating rhythm (weekly and monthly routines), escalation paths, and performance reviews so leadership can steer the business with speed and control.
Capability building and leadership support
Strategic plans falter when organizations lack the focus, competence, or resources required for implementation. We develop the expertise and operational practices necessary to achieve your strategic objectives through mentoring, structured guides, customizable frameworks, and focused development programs tailored to your organizational processes.
When you require executive-level capability without the expense of a permanent hire, we offer part-time leadership support to enhance delivery, elevate performance expectations, and develop your internal teams through sustainable, consistent practices.
Implementation support, change management, and optimization
We act as an implementation partner to turn the roadmap into delivered outcomes under real operating conditions. We provide programme governance, hands-on support, and change management that keeps people aligned and progress visible, including stakeholder communication, training, leadership coaching, dashboards, and performance routines like weekly operating reviews and quarterly business reviews.
When external partners are needed, we support selection and management to protect scope, commercial terms, and delivery standards. For organisations wanting dedicated implementation support, we provide structured programme leadership and additional capacity, translating the roadmap into work packages, sequencing delivery, managing dependencies, and maintaining clear ownership. We support workstream leads, tighten governance, and sustain momentum through weekly planning routines. The result is faster time-to-value, stronger adoption of new practices, and sustained performance improvements while scaling leadership capacity without full-time cost.
This service is designed for UK SMEs that have clear growth ambitions but need stronger execution across the business. It is useful when performance depends on a small number of people, priorities keep shifting, delivery feels inconsistent, or you want clearer ownership and operating discipline.
We set a starting reference point upfront, then measure development using a concise set of performance indicators connected to desired outcomes. Achievement is assessed through better delivery predictability, gains in efficiency and speed, increased clarity of responsibility, elevated decision quality, and the business results defined in your roadmap.
We agree success metrics up front, then track progress through a simple KPI set and cadence. Typical measures include revenue growth, margin improvement, conversion rates, retention, productivity, and delivery milestones.
Absolutely. We can collaborate with your in-house personnel and current service providers, enhancing execution through well-defined parameters, structured oversight, and quality benchmarks. Should you require supplementary expertise, we can assist with vendor evaluation and management.
Costs depend on the size of the project, how complex it is, and how much hands-on help you need. We provide straightforward fixed pricing for the assessment and planning work, with flexible options for rolling out changes and fine-tuning as you go.